This policy only applies to ilook Maxducts or services of Shanghai Yangge Electronic Technology Co., Ltd. Date of last update: October 16, 2023.
This policy will help you understand the following:
We are well aware of the importance of user information to you, and will do our best to protect the safety and reliability of your user information. We are committed to maintaining your trust in us and abide by the following principles to protect your user information: principle of consistent rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of least sufficient, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc. . At the same time, we promise that we will adopt corresponding security protection measures to protect your user information in accordance with the mature security standards of the industry. Please read and understand this privacy policy carefully before using our products (or services).
(1) The information we collect and use when you use our products or services
We will only collect and use your user information for the business functions described in this policy. The purpose of collecting user information is to provide you with products or services. You have the right to choose whether to provide this information, but in most cases Next, if you don’t provide it, we may not be able to provide you with the corresponding service, and we will not be able to respond to your problems:
When you use our services, allow us to collect the information you provide to us or necessary to provide you with services, including: network logs, device information, location information, and other related information.
For the user information we collect, we will use it to provide you with identity verification, security precautions, anti-fraud monitoring, archive backup, customer security services, etc.
1. Obtain device MAC information: When the ilook Max network camera is used for network configuration, it can quickly match WIFI and LAN, reducing the difficulty of user operation.
2. Access mobile phone account: used to obtain the country code corresponding to the sim card, which supports global use.
3. Obtaining precise location/rough location permissions: Use the IP camera of ilook Max to obtain the WiFi list of the mobile phone system, which is used to display the weather on the homepage.
4. Obtaining storage permissions: It is used to record videos locally and take screenshots locally during live broadcast/playback of the network camera that you want to record.
5. Obtain camera permission: When adding a network camera for AiRecord, scan the QR code to add the function.
6. Obtain the recording permission: It is used for the voice intercom function during the live broadcast of the favorite network camera.
The above permissions will take effect only when authorized by the user
(2) Exceptions for obtaining authorization and consent
Please understand that in accordance with laws, regulations and relevant national standards, we do not need your authorization to collect and use your user information in the following situations:
1. Directly related to national security and national defense security;
2. Directly related to public safety, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial and execution of judgments;
4. In order to protect your or other individuals’ life, property, and other major legal rights, but it is difficult to obtain your consent;
5. Your user information collected is disclosed to the public by yourself;
6. Your user information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary to sign or perform a contract according to your requirements;
8. Necessary for maintaining the safe and stable operation of software and related services, such as discovering and disposing of software and related service filook Maxres;
9. Other circumstances stipulated by laws and regulations.
In order to ensure that the app can normally receive the broadcast information pushed by the client when it is closed or running in the background, the app must use the (self-start) capability, and there will be a certain frequency of waking up the app's self-start or associated start behavior through system broadcasts. Necessary for the realization of functions and services.
(1) In order to ensure normal operation, we will save the cookie generated after you log in to facilitate your persistent login. If you log in or log out with another mobile phone, the cookie will become invalid. We can only read the cookies we provide.
(2) Use of SDK
In order to ensure the stable operation and function realization of our client, so that you can use and enjoy more services and functions, our application will embed the SDK of authorized partners or other similar applications, such as:
Xiaomi
Function: used to push messages to Xiaomi mobile phone users
Types of personal information collected: operator information, equipment information (equipment IMEI)
Huawei
Function: used to push messages to Huawei mobile phone users
Type of personal information collected: device information (device IMEI)
VIVO
Function: used to push messages to VIVO mobile phone users
Type of personal information collected: read stored information
OPPO
Function: used to push messages to OPPO mobile phone users
Youmeng
Function: used to push messages to mobile phone users
Type of personal information collected: device information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI information, etc.)
Ali push
Function: Use its own push channel, or use the official push channels of Xiaomi, Huawei, vivo, and oppo to push messages to users
Type of personal information collected: device information, device unique identification code
Huawei intermodal application
Function: Use Huawei unified code scanning service to realize the code scanning function
Types of personal information collected: camera permissions, storage permissions
Tencent Bugly
Function: Collect crash information, deal with the crash problem in time
Types of personal information collected: access network status, device unique identification code, device MAC address
Alipay
Function: Used for users to purchase cloud storage and traffic services.
Types of personal information collected: access network status, device MAC address, device unique identification code
WeChat SDK
Function: Used for users to purchase cloud storage and traffic services.
Types of personal information collected: access network status, device MAC address, device unique identification code
UM SDK
Function：for event statistics
Types of personal information collected: device information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/IP address/SIM/ICCID card IMSI information, etc.)
In the absence of your consent, we will not share your personal information for any commercial or marketing purposes that are not related to the activation or delivery of ilook Max products. We will not rent or sell our customer lists. The following are the limited situations in which we may share your personal information: 1. Obtain your permission: We may share your personal information when we obtain your permission. For example, if you share the camera with your others or accept the invitation of others to watch another person's camera. 2. For external processing: Our suppliers, service providers and technicians help us process and store some information, including helping to answer your questions. They may also assist in monitoring our servers for technical problems. These technicians (and employees of the company) can access certain information about you or your account, but only those related to work content, and these technicians must not use these data for other purposes. We also have strict policies and technical barriers to prevent unauthorized employees from accessing video data. 3. As part of business transformation: your personal information may be sold or transferred after all or part of the company's assets are sold or transferred. We will ask the buyer to treat our data in accordance with the privacy statement at the time of collection. 4. For legal reasons: We will share personal information with third parties if we are convinced that accessing, using, storing or disclosing information is (i) meeting any applicable laws, regulations, legal procedures or enforceable government requirements; (ii) ) To implement the company's policies or contracts, including investigating potential violations; (iii) to detect, prevent or otherwise deal with fraud, security or technical issues; it is reasonably necessary. 5. For product optimization reasons: In order to optimize our products and provide you with better services, we will share personal data with suppliers or agents who serve us for the purposes specified in this privacy policy. For example, companies we hire to provide data analysis services may need to collect and access personal data for data statistics and analysis. In this case, these companies must comply with our data privacy and security requirements.
If you choose a third party to purchase ALM products, the third party will provide installation or after-sales. In this case, you share the personal information with a third party, and we cannot control the collection, storage or sharing of the collected information by that party. For example, if you buy an A-record smart camera from a retailer, the retailer may collect your personal information as part of the transaction. Or the party installing the equipment may keep the information you provide to them in order to assist them in repairing the equipment when needed. Please always check the privacy policy of any company that collects your personal information.
We usually store your personal information on our servers until you delete or edit it. In addition, ilook Max may store your personal information to resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.
As mentioned above, some information is processed and stored directly on the ilook Max hardware device. When this information is transmitted to us from the device, it is strictly encrypted. You can reset the ilook Max hardware device to delete the information stored on the device (generally, the "reset" button is located at the bottom or back of the hardware device). You can access, modify or delete your personal information stored on our server through the controls in your account.
If you are an EU user under the administration of the General Data Protection Regulation (GDPR). According to applicable laws, you have the right to object to or request the restriction of the processing of your personal data, and to request the right to access, correct, delete and portability of your personal data.
In the case that the use of your information is based on your consent, you have the right to withdraw the consent at any time, but the withdrawal of the consent does not affect the legality of the data processing based on the consent before the withdrawal.
If you find that your information has changed or is inaccurate, please notify us of these changes so that our records can be updated or corrected. If you believe that our processing of your personal data violates applicable laws, you can file a complaint with a supervisory authority.
The length of our retention of your personal data depends on the needs of providing services or products to you, or in accordance with the requirements or permits of applicable laws such as tax and accounting laws.
Our business may require us to transfer your personal data to countries outside the European Economic Area. These countries may include China, the United States or Singapore. We will take appropriate measures to ensure that the recipients of your personal data fulfill their confidentiality obligations and ensure the implementation of measures such as standard contractual clauses. You can get these terms by contacting our help center.
You can cancel the previously registered account at any time. You can do this by yourself: "Me" page, click the cancel account button to apply for cancellation.
After canceling your account, we will stop providing you with products or services and delete or anonymize your information according to your request, unless otherwise provided by laws and regulations. This may also cause you to lose access to the data in your account, please exercise caution.
We will process your information based on the following legal basis for the purposes described in this privacy statement: When providing products or services: We process your personal information to fulfill the contract with you ( For example, to provide you with the services you have requested, to identify and authenticate you so that you can use websites and mobile applications). When pursuing legitimate interests: We process your personal information for our legitimate interests and the interests of third parties, while taking appropriate protective measures to protect your privacy. This means that we will process your information in the following situations, for example: 1. Provide and improve ALM products and services 2. Develop new products and features 3. Understand how people use our products and services 4. Conduct research to To improve the services we provide to users and benefit the public 5. To send you marketing information or other news about ilook Max products 6. To prevent damage to the rights, property and safety of us, our users and the public 7. To detect, prevent or Resolve fraud, abuse, security or technical issues related to our services in other ways 8. Maintain and improve the integrity of our computing system and protect the data security of our users 9. Enforce legal statements, including investigations for possible violations of applicable services When the behavior of the terms is to comply with legal requirements: when we have a legal obligation, we will process your data. (For example, in order to comply with applicable accounting rules and fulfill the mandatory disclosure requirements of law enforcement agencies.)
And based on your consent: We ask you to agree to our processing of your information for certain specific purposes, and give you the right to withdraw that consent at any time. (For example, placing cookies to share your information with third parties for advertising purposes.)
Please note that this privacy statement may be changed at any time. We will notify you of any changes on the website or contact you.
You can submit your request to us through [public@ygtek.cn].